Privacy Policy
We are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Last Updated August 2026.
Who we are
Aerivo Group UK Limited ("Aerivo", "we", "us", "our") is the data controller for personal data collected through this website. We are registered in England and Wales (Company No. 11587010) with our registered office at 3000 Aviator Way, Manchester Business Park, Manchester, M22 5TG.
If you have any questions about how we handle your personal data, please contact us at info@aerivo.com.
What personal data we collect
When you submit an enquiry through our contact form, we collect:
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Your name
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Your email address
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Your company name (if provided)
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The content of your message
We also collect anonymised data about how visitors use our website through analytics cookies. See Section 5 for details.
How we use your data
We use contact form data to respond to your enquiry and, where relevant, to follow up on it. We do not use it to send unsolicited marketing communications.
Legal basis for processing
For contact form submissions, we process your data on the basis of legitimate interests (Article 6(1)(f) of the UK GDPR). Our legitimate interest is responding to business enquiries from potential and existing customers. We are satisfied that this interest is not overridden by your rights and freedoms as a business contact.
For analytics data collected via cookies, we rely on your consent (Article 6(1)(a) of the UK GDPR), which you provide or withhold through our cookie consent mechanism when you first visit the site. You can withdraw consent at any time via our cookie settings.
Cookies and analytics
We use Google Analytics 4 to understand how visitors use aerivo.com. This involves placing cookies on your device. Please see our Cookie Policy for full details of the cookies we use and how to manage your preferences.
International data transfers
Google Analytics data may be processed in the United States. Google participates in the EU–US Data Privacy Framework and provides appropriate safeguards for international transfers of personal data.
Who we share your data with
We do not sell your personal data to third parties. We may share it with:
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Google LLC — for website analytics (see Cookie Policy for details)
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Website hosting, CRM, email, and analytics providers acting on our behalf where relevant to delivering our services
Any third parties who process data on our behalf are required to do so in accordance with UK data protection law.
How long we keep your data
We retain contact form enquiries for up to two years from the date of your last interaction with us, after which they are securely deleted. Analytics data is retained for 26 months in line with Google Analytics default settings.
Your rights under UK GDPR
You have the right to:
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Request access to the personal data we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your data in certain circumstances
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Request restriction of processing in certain circumstances
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Object to processing carried out on the basis of legitimate interests
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Request transfer of your personal data to another organisation where applicable (data portability)
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Withdraw consent for analytics at any time via our cookie settings
To exercise any of these rights, please contact us at info@aerivo.com. We will respond within one calendar month.
Complaints
If you are dissatisfied with how we have handled your personal data, you have the right to complain to the Information Commissioner's Office (ICO):
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Website: ico.org.uk
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Telephone: 0303 123 1113
Our ICO registration number is ZA509810.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We recommend reviewing this page periodically.